Privacy Policy

At EAGLGAME Company, we know that trust is the foundation of a great gaming experience. This Privacy Policy explains, in plain language, what personal data we collect on eaglgame.com, why we collect it, how we use and protect it, and what rights you have as a player, affiliate partner, or visitor. We are committed to full transparency and to complying with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), the California Online Privacy Protection Act (CalOPPA), and the Children’s Online Privacy Protection Act (COPPA).

By browsing eaglgame.com or using our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, we recommend that you stop using our website.

1. Who We Are

This website is operated by EAGLGAME Company, located at 6501 S 19th St, Tacoma, WA 98466, United States. For any question regarding this policy or your personal data, you can reach our team directly at infos1@eaglgame.com or through our contact page.

2. What Personal Data We Collect

We only collect information that you choose to share with us, or data generated automatically as you browse our site. We never ask for more than what is necessary to provide our services.

2.1 Information You Provide Directly

When you fill out a form, create a request, or contact us, we may collect your email address, first and last name, phone number, postal address (city, state or province, postal code, and country), and, where applicable, information linked to a social media login such as Facebook or Twitter.

2.2 Information Collected Automatically

Like most websites, eaglgame.com automatically records certain technical data through cookies and analytics tools, such as your IP address, browser type, device information, pages viewed, and time spent on the site. This data helps us understand how players and visitors use our platform so we can keep improving it.

3. How We Use Your Data

Your personal data is used strictly for legitimate purposes: operating and improving eaglgame.com, personalising your experience as a player, managing newsletters you have subscribed to, processing transactions, preventing fraud, and complying with our legal obligations. We never sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including Google Analytics, to measure website traffic and improve performance. You can manage or disable cookies at any time through your browser settings; please note that some features of eaglgame.com may not work properly if cookies are disabled.

5. Advertising and Remarketing

To keep offering free gaming content, eaglgame.com displays advertisements provided by trusted third-party partners, including Google Ads (AdSense and AdMob) and Bing Ads. We also use remarketing services through Google Ads, Facebook, Twitter, Bing Ads, and Pinterest to show relevant content to visitors who have previously interacted with our site. These partners may place their own cookies to deliver personalised ads; you can opt out of personalised advertising directly from each provider’s settings.

6. Email Communications and Newsletters

If you subscribe to our newsletter or promotional emails, we use trusted email service providers such as Mailchimp, Constant Contact, AWeber, or GetResponse to manage these communications. You can unsubscribe at any time using the link included in every email we send, with no impact on your access to the website.

7. Payments and Transactions

Certain products or services on eaglgame.com may involve a purchase. All payments are handled by secure, independent payment providers, including Apple Store and Google Play in-app payments, PayPal, and bank transfer. EAGLGAME Company never stores your banking details or payment card information on its own servers.

8. Other Third-Party Services

We rely on additional trusted services to keep eaglgame.com secure and reliable, such as Invisible reCAPTCHA, which helps us prevent spam and automated abuse. These providers may process limited technical data strictly required for their security functions.

9. Data Retention

We keep your personal data for a maximum of 3 years from your last interaction with eaglgame.com (for example, your last message, purchase, or newsletter activity), unless a longer retention period is required by law. Once this period expires, your data is securely deleted or anonymised.

10. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or loss. While no method of transmission over the internet is completely risk-free, we continuously review our safeguards to keep your information as secure as possible.

11. International Data Transfers

Some of our service providers may process data outside your country of residence, including outside the European Economic Area. Where this occurs, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your personal data in line with GDPR requirements.

12. Your Privacy Rights

Depending on where you live, you benefit from specific legal rights over your personal data. We are committed to honouring these rights fully and without unnecessary delay.

12.1 For Users in the European Union (GDPR)

You have the right to access your data, request its rectification or erasure, restrict or object to its processing, and request its portability. You may also withdraw your consent at any time, without affecting the lawfulness of processing carried out before your withdrawal.

12.2 For California Residents (CCPA/CPRA and CalOPPA)

You have the right to request disclosure of the personal data we hold about you, to request its deletion, and to opt out of any sale or sharing of your personal data. In line with CalOPPA, this Privacy Policy is always clearly accessible, and we will inform you of any material changes.

12.3 Children’s Privacy (COPPA)

eaglgame.com is not intended for children under the age of 13, and we do not knowingly collect personal data from children in violation of COPPA. If we become aware that a child has provided us with personal information without appropriate parental consent, we will delete it promptly.

12.4 How to Exercise Your Rights

To access, correct, delete your data, unsubscribe from marketing communications, refuse cookies, or withdraw your consent, simply contact us at infos1@eaglgame.com or through our contact page. We aim to respond to every request within the timeframes required by applicable law.

13. Our Community on Social Media

EAGLGAME Company maintains an official Facebook page to communicate with players and affiliates. Any interaction on this page is also subject to Facebook’s own privacy policy, in addition to this document.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any significant update will be published on this page with a revised effective date, so we encourage players, affiliates, and visitors to check it periodically.

15. Contact Us

For any question, request, or complaint regarding this Privacy Policy or the handling of your personal data, please contact EAGLGAME Company by email at infos1@eaglgame.com, by mail at 6501 S 19th St, Tacoma, WA 98466, United States, or via the contact page on eaglgame.com. We are committed to responding promptly and in full compliance with applicable data protection laws.